
They have a formula and it works. Quality food, strict procedures for cooking, cleaning, table setting, and guest treatment which keeps a certain uniformity and quality to their restaurants. Now the burger....
The restaurant is the walk-up and order style, with a "server" bringing you your meal after you are seated. The decor is typical Pappas' style. Open beams, wood, funky old fashioned. It's comfortable and it works. I chose to sit at the bar, because the line was long. I asked the friendly bartender for a cheeseburger, cooked medium well, the fries come with the order. I spoke to the bartender while I was waiting. The beef is select and aged by the Pappa's Bros steak house in Dallas. It is very good. Here are my complaints though: It has little fat in the meat which keeps it from being hamburger-juicy and also keeps it from being hot enough by the time you get it. That's a personal preference I know, but also, the bun seemed to be steamed and not grill-top toasted and kind of f

Is it a gourmet burger? Yes. Do I still prefer Kinkaid's? I do. You might not. See the poll.
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