Friday, April 30, 2010

I was a Agency Production Manager for 25 years. Here's all I know:

1. There IS a mistake, find it.

2. Organization is not the same as accomplishment.

3. Perseverance is almost everything. Knowing what the hell you’re doing is the other part.

4. All prices are a function of supply and demand. If you want it bad, you're going to get it bad.

 5. Don't let one problem divert your attention from your primary focus.

6. Check a big job at its final point and its middle point -- not just the starting point.

7. Accept responsibility for what you are responsible. Expect others to do the same.

8. To a vendor, I am a paying customer, their deference to me is not because of my good looks or charm.

9. Every plant manager wants a quick “sign-off” on the job. That's not my problem. Sign off when it is right, not before. Period.

10. Resist the “no, it can’t be done” reflex. It usually can be done.

11. Know what level of imperfection the customer can accept because every printing job is imperfect, except the National Geographic, and I'm not producing the National Geographic.

12. Never whine. Girls whine.

13. All problems seem insurmountable at 3 o'clock in the morning. But they aren't.

14. Everyone gets along until there is a problem.

15. My boss or customer is paying me to worry for them.

    Wednesday, April 28, 2010

    I35 to Austin, 6th St., & Hut's Hamburgers

    My son had to drive the to Austin yesterday and asked me if I would like to make the drive with him. Happy to escape the paint-roller-scraper routine of the home remodel, and happy to take any opportunity to spend time with one of my children, I said, yes, absolutely.

    The reports I hear from regular Austin I-35 commuters fall somewhere between resignation to hatred. Understandably. There is a steady traffic stream almost any time of day and an abundance of trucks, all of which, to me, is a sign of a good and vibrant economy, but to the normal travel is just a beating. Our traffic and drive was actually pretty light, the weather was perfect, and the morning sausage rolls at the Czech Bakery in West made "all God's chillen happy."

    I know it's not financially viable now, but in the future, a high speed rail between the triangled "metropoli" of DFW, SAT, and IAH would be high on my list of public works spending. Imagine riding your bike to our train station, taking a 2 hour ride train to Austin, sight-seeing there a while, and coming back that same day.

    On to Austin.

    Austin, downtown on 6th Street, has a nice feel to it. It is pedestrian busy, which is nice to see and I like the view of a Capitol dome in any American city. We walked around downtown looking for a good hamburger lunch and finally found Hut's on 6th Street. Hut's has been selling hamburgers in Austin since 1939 and I'm glad they made it to 2010 because that is one good hamburger. My son and I both like the tastefully old lunch place that doesn't have a lot of anything but chairs, tables, customers, and good food. Friendly and attentive waitstaff helps, as does a mounted animal head or two. Hut's has all of that. And good burgers. I don't like a tricked up burger, so I ordered the regular cheeseburger, which in Hut's case is #20. We split an order of onion rings and fries. All very good.

    Then there's good traveling music, like this one released in 1969.